Privacy Policy

Privacy Policy

1. Introduction

Double Arch Digital (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.doublearchdigital.com (the “Site”) and use our digital marketing services (collectively, the “Services”). By accessing or using the Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Site, use our Services, or contact us for support. This information may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information

2.2 Usage Data

We may also collect information automatically as you navigate through the Site. This information may include:

  • IP address

  • Browser type

  • Operating system

  • Access times

  • Pages viewed directly before and after accessing the Site

  • Information about your use of our Services

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Services

  • To improve, personalize, and expand our Services

  • To understand and analyze how you use our Services

  • To develop new products, services, features, and functionality

  • To process your transactions and manage your orders

  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes

  • To process your payments and prevent transactional fraud

  • To send you text messages and push notifications

  • To find and prevent fraud

  • To comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

  • With service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

  • With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

  • With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.

  • With your consent: We may disclose your personal information for any other purpose with your consent.

  • For legal purposes: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

8. Third-Party Websites

Our Site may contain links to third-party websites and services that are not owned or controlled by Double Arch Digital. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy